The User Management page in the Vitalacy Web Application allows authorized administrators to view, search, filter, and manage users within their organization.
Administrators can use this page to:
- Filter users by organization, unit, or department
- Filter users by profession
- Search for specific users
- Review user account and device information
- Edit existing user information
Note: The options available to you may vary depending on your permissions within the Vitalacy Web Application.
Accessing the User Management Page
- Log in to the Vitalacy Web Application.
- Open the navigation menu on the left side of the application.
- Select Users.
The User Management page will display the users associated with the organization(s) available to your account.
User Management Page Overview
The User Management page contains several tools for locating and reviewing users.
Organization Filter
The Organization selector allows administrators to filter the user list based on specific units or departments within their organization.
For example, an administrator can select a specific unit or department to view only the users associated with that area.
This is especially useful when managing or reviewing users for a specific department rather than the entire organization.
Profession Filter
The Profession filter allows administrators to narrow the user list based on the user's assigned profession.
For example, administrators can filter the list to view specific groups such as:
- Registered Nurses
- Environmental Services staff
- Other available professions
Using the Organization and Profession filters together can help narrow the list to a specific group of users.
Search
The Search field can be used to quickly locate a specific user.
Enter the user's available identifying information into the search field to narrow the results.
Reviewing User Information
The Users page provides a quick overview of each user's account, organization, profession, and device information.
When reviewing a user, use the table to confirm the following:
| Field | What to Review |
|---|---|
| Name | Confirm you have located the correct user. |
| Username | Verify the user's Vitalacy username. |
| Employee ID | Confirm the employee ID matches the user's records. |
| Organization | Verify the user is assigned to the correct unit or department. |
| Profession | Confirm the user's assigned profession is correct. |
| Permissions Template | Verify the user has the appropriate access level. |
| Status | Confirm whether the user's account is active. |
| Verify the email address associated with the account. | |
| MFA | Review the user's Multi-Factor Authentication status. |
| Device | Confirm the appropriate device is associated with the user. |
| Created | View when the user account was created. |
Editing a User
To update an existing user's information:
- Locate the user on the Users page.
- Select the three-dot menu (⋯) in the Actions column.
- Select Edit.
The Edit User page contains two tabs: Profile and Account.
Profile
The Profile tab contains the user's identifying and professional information.
From the Profile tab, administrators can review or update:
- Employee ID
- First Name
- Last Name
- Phone
- Profession
- Compliance Report
The Username is displayed but cannot be edited.
After making any necessary changes, select Save.
Best Practices
When managing users in the Vitalacy Web Application:
- Use the Organization filter to focus on the appropriate unit or department.
- Use the Profession filter to narrow the user list when needed.
- Use Search when looking for a specific user.
- Review the user's information before making changes.
- Confirm that the user's organization and profession are correct.
- Verify device information when troubleshooting SmartBadge issues.
- Select Save after making changes to ensure the updates are applied.
Contact Support
For continued help and support, please contact us at help@vitalacy.com 😃
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