Garland Combs

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  • Your Handwashing Compliance Window

    As a healthcare provider, your hand hygiene compliance is crucial. Vitalacy focuses on two key factors: the Room Visit Duration and Compliance Windows. This article will explain these factors and h...

  • How to Service a Gateway

    Table of Contents: Troubleshooting GatewaysSteps to Replace a Gateway   Each department or unit in your facility has a Gateway. It acts like a translator, collecting data from devices in your area ...

  • How to Service Your Dispenser Sensors

    Your Vitalacy Dispenser Sensors are placed in soap and sanitizer dispensers throughout patient care areas in your facility. Dispenser Sensors monitor when, where, and how staff wash their hands, so...

  • Utilizing the Access Management Page

    The Access Management page in the Vitalacy Web App should be utilized by facility administrators and managers to ensure that their staff members have proper access to their data. It is important th...

  • How to Utilize the Contact Tracing Report

    The Contact Tracing Report allows facility administrators and Infection Preventionists to monitor staff’s time with patients and other staff members. With this data, you can ensure that staff and p...

  • Setting up and Accessing Your Vitalacy Account

    Your Vitalacy account is a one-stop shop for tracking hand hygiene progress, monitoring scores, and improving patient safety. Whether you're an individual user or managing a team, having access to ...

  • Determining Time with Patients - Staff Rounding

    One of the many functions of Vitalacy's WebApp is to provide a detailed staff rounding report to managers and administrators. This tool can be used to ensure that patients are receiving adequate ca...

  • Dispenser Activity Report: A Quick Guide

    The Dispenser Activity Report is a valuable tool for administrators seeking insights into the activity of dispenser sensors and equipment performance. This report provides data on where dispensers ...

  • SmartBadge Placement Guide

      Be sure to click the download link below if you would like to print these info sheets!    Was this article helpful? If so, please let us know in the comments below!   Contact Support For contin...

  • Adding Staff to the Vitalacy Web App

    Adding a new user to the Vitalacy Web App grants them access to their compliance data and allows them to take control over their hand hygiene and overall patient safety journey. Staff can use their...