The Importance of Adding Vitalacy to your Facility's Safe Sender List

To ensure you and your team can effectively utilize our platform and stay informed about important updates, we require a few key actions from your designated administrators. This article outlines the necessary steps to optimize your Vitalacy experience.

Providing Administrator Email Addresses

To enable seamless access and communication, please provide us with the email addresses of your key administrators. This will allow us to:

• Create Administrator Accounts: Designated administrators will receive invitations to create their individual accounts on the Vitalacy dashboard.
• Grant Access to Relevant Data: These accounts will provide secure access to the data pertinent to their roles and responsibilities within your organization.
• Deliver Important Vitalacy Updates: Administrators will receive timely notifications regarding system updates, new features, and important announcements relevant to your Vitalacy services.

Please provide the email addresses of your administrators to your Vitalacy point of contact.

 

Ensuring Delivery of Vitalacy Communications: Adding to Trusted Senders

To guarantee that your administrators receive all critical system, product, and service-related updates without interruption, it is essential that they add Vitalacy to their trusted sender list or allow list. This simple step will prevent our emails from being filtered into spam or junk folders, ensuring they stay informed about:

• System Maintenance Notifications: Be aware of any scheduled downtime or maintenance periods.
• New Feature Releases and Enhancements: Discover and learn about the latest improvements and functionalities of the Vitalacy platform relevant to your services.
• Critical Product and Service Updates: Stay informed about any important changes or improvements to our products and the services we provide.
• Important Announcements: Receive timely information regarding your Vitalacy engagement.

We kindly request that you emphasize the significance of adding Vitalacy to their trusted senders list when you communicate with your administrators. This proactive measure will prevent any missed communications and ensure they have the information they need to effectively manage and utilize the Vitalacy system.

Contact Support
For continued help and support, please contact us at help@vitalacy.com 😃