How to Assign, Un-assign and Reassign a SmartBadge

Assigning and Managing SmartBadges

To assign a SmartBadge through the web app, ensure you have access to the SmartBadge Management Beta Page. If you do not have access, please contact help@vitalacy.com. Keep the SmartBadge on hand for easy reference in the web app. When searching for the SmartBadge, include colons with the MAC address.

Assigning a SmartBadge:

1. Navigate to the 'SmartBadge Management' page under Accounts in the web app menu.

2. Use the search box to find the SmartBadge, by entering the MAC Address located on the back of the SmartBadge.

3. Once located, click on the three dots on the right side of the screen and select 'Assign.'

4. In the 'Assign Badge' window, search for the user to assign the badge to.

5. Once selected, click 'Assign' button on the bottom right of the window to complete the assignment.

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Pro Tip: Ensure the assigned user is added to the system before assigning the badge.
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Un-assigning a SmartBadge:

1. Go to the 'SmartBadge Management' page under Accounts in the web app menu (see step 1 above for reference).

2. Use the search box to find the SmartBadge using the MAC Address located on the back of the SmartBadge.

3. Click on the three dots on the right side of the screen and select 'Unassign.'

4. The badge will be un-assigned.

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Pro Tip: Alternatively, un-assign a SmartBadge by deactivating the assigned user first in the 'Users' page.

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Re-assigning a SmartBadge:

To re-assign a SmartBadge, follow the same instructions for assigning a SmartBadge after it has been un-assigned.

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Pro Tip: Ensure you add your new assigned user first in the system, followed by deactivating users in the 'Users' page.

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Contact Support

For continued help and support, please contact us at help@vitalacy.com 😃